Hanwha TID-A800 5MP AI Intercom

HANWHA PREMIUM PARTNERS SINGAPORE

Supply and Maintenance HANWHA CCTV IP Cameras, NVR, DVR, PTZ Cameras,
Access Control System, Video Intercom.

1 Rochor Canal Road, Sim Lim Square 02-81 10am-7pm Daily.
Whatsapp Enquiry Project +65 98534404, Technical Support +65 81120788, Site Visit Maintenance +65 81985572.
Hanwha TID-A800 Security Camera
Hanwha TID-A800 5MP AI Intercom 3

Hanwha TID-A800 Singapore Security Camera | Advanced AI Intercom Solution

Hanwha TID-A800 Singapore is a groundbreaking 5MP AI-powered intercom system designed to redefine how we approach perimeter security and visitor management. This sophisticated device integrates high-resolution imaging with intelligent analytics to provide more than just a video feed; it offers actionable intelligence. In an era where security threats are evolving, the ability to identify specific attributes such as clothing color or vehicle type is indispensable. For businesses and residential estates across Singapore, this technology serves as a first line of defense, allowing for seamless two-way communication and automated detection.

Whether you are securing a high-end condominium or managing a busy logistics hub, the Hanwha TID-A800 provides the clarity and intelligence required to maintain a safe and controlled environment.

Key Features of the Hanwha TID-A800 Singapore

  • Advanced AI-based Analytics with Attributes and BestShot technology allows for precise identification of individuals and vehicles.
  • The Beamforming Dual MIC system ensures crystal-clear audio by focusing on the sound source while suppressing background noise.
  • Integrated Echo Cancellation and Noise Reduction technology prevents audio distortion during two-way communication sessions.
  • High-resolution 5MP imaging provides exceptional detail, making it easier to capture faces and license plates clearly.
  • Intelligent Face Zoom and Similarity Search capabilities enable security personnel to quickly locate specific subjects within recorded footage.
  • Comprehensive SIP 2.0 support ensures seamless integration with existing VoIP and PBX communication infrastructures.
  • Automated detection of various object types, including person, face, vehicle, and specific license plate recognition.
  • Robust hardware design with high-performance audio output, reaching a Peak SPL of 98dB at 1 meter when using DC12V power.

Technical Specifications

Imaged Resolutions

SpecificationDetail
ResolutionUp to 2560×1920 (5MP)
Sensor Type1/2.8″ CMOS
2560×1440, 1920×1080, 1280×720, and others down to 320×180
Frame Rate30fps / 25fps (H.265/H.264)
Lens Focal Length1.93mm (Wide: 2.2, Horizontal: 163°, Vertical: 116°, Diagonal: 187°)
CompressionH.265, H.264, MJPEG, WiseStream (AI-based)
Audio InputBuilt-in MicrophoneBuilt-in Speaker
Audio PerformancePeak SPL: 98dB@1m (DC12V), 92dB@1m (PoE); Max SPL: 84dB (DC12V), 81dB (PoE)
Dynamic Range120dB WDR
Digital Noise ReductionWiseNR II (AI Engine), SSNR V
Intelligence FeaturesFace Zoom, DPM, Similarity Search, Object Detection, Virtual Line/Area
Network ProtocolsIPv4, IPv6, TCP/IP, UDP, RTSP, HTTPS, ONVIF (S, G, T, M), SIP 2.0
Power SupplyPoE or DC12V
Alarm I/O2 Inputs / 1 Output (Supports Relay out and optional I/O box)

Applications and Use Cases in Singapore

Warehouse and Logistics: The Hanwha TID-A800 is ideal for monitoring loading bays and entry gates. Its ability to classify vehicles—distinguishing between cars, trucks, and motorcycles—helps in managing traffic flow and preventing unauthorized access to sensitive storage areas.

Retail and Shopping Malls: For retail environments, the AI analytics can monitor entrance activity and detect loitering. The high-resolution imaging ensures that customer interactions at service counters or entrance points are recorded with extreme clarity.

HDB and Condominium Estates: Residential security relies on clear communication. This intercom allows management to verify visitors through two-way audio, while the face detection features assist in monitoring common area access for residents and staff.

Office Buildings and Corporate Hubs: Enhance lobby security by integrating the intercom with existing SIP systems. The device can identify frequent visitors and alert security personnel to unrecognized individuals or suspicious behavior at the main entrance.

Car Parks and Parking Facilities: Utilizing the license plate recognition and vehicle type classification, the system can automate gate control. This reduces the need for manual intervention and speeds up the entry process for authorized vehicles.

Industrial Factories: In manufacturing settings, the device monitors perimeter boundaries. Using virtual line crossing and intrusion detection, it can trigger alarms the moment an unauthorized person enters a restricted production zone.

Why Choose the Hanwha TID-A800 Singapore

Choosing the Hanwha TID-A800 Singapore means investing in hardware built for the local environment. Singapore’s tropical climate presents unique challenges, such as high humidity and heavy rainfall. The robust construction of this Hanwha unit is designed to withstand these conditions, ensuring long-term reliability for outdoor installations. Furthermore, the device supports the high-standard electrical infrastructure common in Singapore, operating seamlessly on 230V-compatible power via PoE or DC12V adapters.

Security in Singapore also involves strict adherence to the Personal Data Protection Act (PDPA). The Hanwha TID-A800 provides advanced privacy features, such as dynamic privacy masking and encrypted firmware, helping organizations manage recorded data responsibly. By utilizing AI to filter only relevant events, you reduce unnecessary data storage, making it easier to comply with data retention policies while maintaining high security standards.

Installation Guide

When planning your installation, you must decide between Power over Ethernet (PoE) and a 12V DC power supply. PoE is highly recommended for most Singapore installations as it allows a single Ethernet cable to provide both high-speed data and electrical power, simplifying the cabling process and reducing the need for nearby power outlets. If you are installing the device in a location where a network switch is not accessible, a 12V DC adapter can be used as an alternative.

Network requirements are critical for the AI features to function optimally. Ensure your network infrastructure supports the necessary bandwidth for 5MP streaming, especially if you are using multiple streams for different users. The device supports up to 20 unicast users, so your local network should be configured to handle the traffic load. For the best experience, use high-quality shielded Cat6 cables to prevent interference.

Setting up the software interface is straightforward. The device supports SIP 2.0, making it compatible with various professional IP phone systems and management software. Users can configure alarm triggers, such as motion detection or network disconnection, through the web interface. For mobile monitoring, ensure your mobile device is connected to a secure network to access the live stream and two-way audio features via your preferred management application.

Repair and Maintenance

To ensure the longevity of your Hanwha TID-A800, a regular maintenance schedule is essential. Common issues in Singapore might include lens obscuration due to dust or moisture buildup. We recommend cleaning the camera lens with a soft, microfiber cloth every few months to maintain image clarity. Additionally, check the physical housing for any signs of wear or debris that might affect the audio microphones.

Troubleshooting often begins with checking the power source and network connectivity. If the audio becomes distorted, verify that the echo cancellation settings are correctly configured and that there are no physical obstructions near the dual microphones. Periodically review the system logs for any “Network Disconnect” or “Tampering” alerts, which could indicate hardware or cabling issues that require professional attention.

Firmware updates are also a vital part of maintenance. Keeping the device updated ensures you have the latest security patches and AI improvements. Always ensure that the firmware is signed and verified through the official management platform to prevent unauthorized software from compromising your security network.

Where to Buy the TID-A800 in Singapore

SGCCTV — Authorised Hikvision & Dahua Dealer Singapore

Address: 1 Rochor Canal Road, Sim Lim Square #02-81, Singapore

Email: enquiry@choicecycle.com.sg

WhatsApp: +65 98534404 (24 hours)

Operating Hours: 10:00 AM – 7:00 PM daily

Website: https://sgcctv.com.sg

If you are looking for authentic Hanwha security solutions, SGCCTV (Choicecycle CCTV Pte Ltd) is your trusted local provider. We are located at 1 Rochor Canal Road, Sim Lim Square #02-81, Singapore 188504. Our team is highly experienced in providing professional-grade security hardware for both residential and commercial needs.

For inquiries regarding availability, please note that availability is confirmed on enquiry. We do not provide direct pricing on the website; please WhatsApp +65 98534404 for pricing and to discuss your specific requirements. Our experts can assist you with technical questions and help you find the right configuration for your site.

Contact Details:
Company: SGCCTV (Choicecycle CCTV Pte Ltd)
Address: 1 Rochor Canal Road, Sim Lim Square #02-81, Singapore 188504
WhatsApp enquiry: +65 98534404
Technical support: +65 81120788
Site visit / maintenance: +65 81985572
Email: enquiry@choicecycle.com.sg
Website: https://sgcctv.com.sg
Opening hours: 10:00 AM – 7:00 PM daily

Frequently Asked Questions

How can I find out the price of the Hanwha TID-A800?

To ensure you receive the most accurate and up-to-date information regarding your specific project needs, please WhatsApp +65 98534404 for pricing. Our staff will be happy to provide a detailed quotation based on the quantity and configuration you require for your security setup.

Is the Hanwha TID-A800 suitable for outdoor use in Singapore?

Yes, the Hanwha TID-A800 is designed to handle the demanding environmental conditions found in Singapore. Its robust build is capable of withstanding high humidity and the heavy tropical rainfall common in the region, making it a reliable choice for perimeter and gate monitoring applications.

Does this intercom support integration with my existing SIP phone system?

Yes, one of the standout features of the Hanwha TID-A800 is its support for SIP 2.0. This allows for seamless integration with existing VoIP infrastructures and PBX systems, enabling easy two-way communication between the intercom and your office or security desk telephone systems.

Can the device distinguish between a person and a vehicle?

Absolutely. The AI engine within the Hanwha TID-A8A800 is specifically designed for object classification. It can distinguish between various types of objects, including people, cars, buses, trucks, motorcycles, and bicycles, which significantly reduces false alarms and improves the efficiency of your security monitoring.

What is the purpose of the “BestShot” feature?

The BestShot feature is an intelligent thumbnail generation tool. Instead of just providing a standard frame, it uses AI to capture the most representative and clear image of an event, such as a face or a license plate, making it much easier to review footage later.

Does the camera provide good audio quality during heavy rain?

The Hanwha TID-A800 features a Beamforming Dual MIC and advanced noise reduction technologies. These features are specifically engineered to focus on the primary sound source and suppress ambient environmental noises, such as heavy rain or traffic, ensuring much clearer communication during difficult weather.</

How do I check if the device is working correctly?

You can monitor the device’s status through its web interface or via your integrated management software. Checking for regular heartbeat signals, verifying that the video stream is active, and reviewing the alarm logs for any tampering or network disconnect events are excellent ways to ensure operational integrity.

Can I use this camera for facial recognition?

The Hanwha TID-A800 supports advanced facial analytics, including face detection and similarity searches. While it is an intercom, its ability to identify faces and even detect attributes like whether a person is wearing a mask or glasses makes it a powerful tool for identity verification.

Is the footage storage secure and compliant with local regulations?

The device supports several secure storage methods, including SD/SDHC/SDXC cards and NAS recording. With features like encrypted firmware and secure boot, it helps organizations maintain high security standards, which is essential for staying compliant with the Personal Data Protection Act (PDPA) in Singapore.

What should I do if I need a site visit for my security system?

If you require a professional assessment of your premises, you can contact our team via the site visit/maintenance number provided. We can help evaluate your requirements and discuss how the Hanwha TID-A800 can be integrated into your wider security ecosystem effectively.

Related Products

The Hanwha TID-A800 represents the next generation of intelligent communication and security. By combining 5MP high-definition video with sophisticated AI-driven analytics, it provides unparalleled visibility and control for any security environment. Whether you are managing a residential estate or a commercial warehouse, this device offers the precision and reliability needed in today’s world. For more information or to request a quote, please WhatsApp +65 98534404 or visit SGCCTV at Sim Lim Square to speak with our specialists.

Choosing the Hanهمa TID-A800 for Your Singapore Property

Selecting the right surveillance hardware is a critical decision for any property owner in Singapore. Whether you are securing a high-rise apartment or a sprawling industrial facility, the Hanwha TID-A800 offers a specialized solution tailored to diverse urban environments.

For residents living in HDB flats, security often focuses on monitoring common corridors and entrance foyers. This camera provides the high-resolution clarity needed to identify faces clearly, ensuring that your family’s doorstep remains a monitored and safe zone within the estate.

Condominium owners can utilize the Hanwha TID-A800 to monitor perimeter fences and shared amenities like swimming pools or gymnasiums. Its advanced features help manage the high-traffic areas typical of luxury developments, providing peace of mind for both residents and management committees.

Landed property owners in areas like Bukit Timah or Serangoon require robust outdoor coverage. This camera is ideal for monitoring garden perimeters, driveway entrances, and side walkways, acting as a powerful deterrent against potential intruders attempting to breach your private boundary.

Retailers across Singapore’s bustling shopping districts can rely on this technology to prevent shoplifting and monitor point-of-sale activities. The sharp imaging capabilities ensure that every movement within your boutique or convenience store is captured with professional-grade precision.

Office managers can deploy these units to oversee sensitive server rooms or main lobby entrances. Maintaining a secure corporate environment is easier when you have high-definition footage to review during internal audits or after any unexpected security incidents occur.

For large-scale warehouse operations in Jurong or Changi, the Hanwha TID-A800 serves as a vital tool for logistics oversight. It allows managers to monitor loading bays and high-value inventory zones, ensuring that assets are tracked and protected throughout the day.

Typical placements for this model include overhangs, building eaves, and mounting poles. By positioning the camera under structural protection, you maximize its field of view while ensuring the lens remains clear of obstructions and environmental debris.

Singapore’s tropical climate presents unique challenges for electronic hardware. The intense humidity and frequent heavy rainfall can cause rapid degradation in inferior camera models, leading to foggy lenses or internal circuitry failure over time.

The Hanwha TID-A800 is engineered to withstand these harsh conditions. Its robust build quality is designed to resist the corrosive effects of moisture and the thermal stress caused by the intense Singaporean sun, ensuring long-term operational reliability.

Rainproof and dust-resistant features are essential for any outdoor installation in our region. This camera maintains consistent image quality even during the heaviest monsoon downpours, ensuring that your security footage remains uninterrupted during the most severe weather events.

Investing in this specific model means you are not just buying a camera, but a durable security asset. It is a smart choice for those who prioritize longevity and performance in a landscape characterized by high heat and high humidity.

When you choose our services, we ensure your Hanwha TID-A800 is installed according to professional standards. We understand the local architecture and environmental needs, providing a seamless integration that enhances the safety of your Singapore property.

Installation and Setup Guide for the Hanwha TID-A800

Setting up a high-end security system requires precision and technical expertise. When you purchase the Hanwha TID-A800 from our Singapore showroom, you are investing in premium surveillance technology that demands a correct initial configuration to perform at its peak.

The first step in the installation process involves choosing the right mounting location. The Hanwha TID-A800 features a versatile design that allows for various mounting options, including wall mounts, ceiling mounts, or pole mounts, depending on your specific property layout.

For indoor environments like retail shops in Orchard Road, a ceiling mount provides an optimal downward angle. This helps cover blind spots and ensures the wide-angle lens captures the maximum possible floor area without unnecessary obstructions.

If you are securing an outdoor perimeter or a car park, a wall mount is often preferred. This positioning helps protect the camera from direct tampering while maintaining a clear line of sight toward entry points and sensitive boundaries.

Powering your device is a critical decision during the setup phase. The Hanwha TID-A800 supports Power over Ethernet (PoE) technology, which is the industry standard for modern, streamlined, and highly reliable professional security installations.

Using PoE allows you to transmit both high-speed data and electrical power through a single Ethernet cable. This significantly reduces the amount of cabling required, leading to a much cleaner and more aesthetically pleasing installation in your home or office.

If your existing network infrastructure does not support PoE, you may need to consider a traditional power adapter. However, for the most stable performance and to avoid extra electrical outlets, we highly recommend a PoE-enabled network switch setup.

Once the hardware is physically mounted, the next phase involves network and NVR pairing. For the camera to record effectively, it must be integrated into your local area network (LAN) and recognized by your Network Video Recorder (NVR).

Our technicians ensure that the IP address for the Hanwha TID-A800 is correctly configured to avoid IP conflicts with other devices. This step is vital for maintaining a stable stream and preventing any sudden loss of video footage.

Properly pairing the camera with your NVR ensures that advanced features, such as motion detection and intelligent analytics, are properly synced. This allows the system to trigger alerts and save footage exactly when an incident occurs.

After the hardware and network are stabilized, the final step is mobile app configuration. In today’s fast-paced Singapore lifestyle, being able to check your premises from your smartphone anywhere in the world is an absolute necessity.

We will assist you in setting up the dedicated viewing application on your iOS or Android device. This includes configuring secure remote access, ensuring that your video feed is encrypted and accessible only to authorized users.

Through the app, you can customize push notifications, playback recorded footage, and adjust live view settings. This level of control ensures you stay connected to your property, whether you are at the office or traveling overseas.

While DIY setups are possible, a professional SGCCTV installation provides much greater peace of mind. Our team handles the heavy lifting, from drilling and weatherproofing to complex software configuration and network optimization for your specific site.

A professional installation includes a full system health check, testing all night vision capabilities, and ensuring that all storage settings are optimized for long-term recording. We also provide a comprehensive walkthrough of the entire system.

By choosing our professional services, you ensure that your security hardware is utilized to its full potential. We take care of the technical intricacies, leaving you with a seamless, “plug-and-play” experience that keeps your Singapore premises safe.

Hanwha TID-A800: Frequently Asked Questions

Where can I buy the Hanwha TID-A800?

You can buy the Hanwha TID-A800 from SGCCTV at Sim Lim Square #02-81, or order online.

Is the Hanwha TID-A800 suitable for outdoor use?

Yes — the Hanwha TID-A800 is built for Singapore’s tropical, humid weather.

Does the Hanwha TID-A800 come with a warranty?

Every Hanwha TID-A800 includes local warranty support from SGCCTV. Our team will confirm the exact coverage when you enquire.

How much does the Hanwha TID-A800 cost?

WhatsApp +65 98534404 for the best price on the Hanwha TID-A800 today.

Can SGCCTV install the Hanwha TID-A800?

Yes, SGCCTV offers professional installation for the Hanwha TID-A800 across Singapore.

Is the Hanwha TID-A800 available?

Availability of the Hanwha TID-A800 is confirmed by our team — WhatsApp +65 98534404 and we will check the current position for you.

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